Returns
We hope you are completely satisfied with your purchase. If you have any problems or questions, please call our toll-free HOTLINE 1-866-465-3494 to speak with one of our highly trained Technical Support Specialists who will do everything possible to help you.
To return a product for exchange, company credit, or refund, call us at 1-866-465-3494 within 30 days of the invoice date to receive a Return Authorization (RA) number.
Please follow the directions below to ensure your return can be properly processed.
- You'll need a Return Authorization (RA) number.
We are happy to accept your return within 30 days of the date your purchase was received. You will be given a RA number to expedite the process. Returns received with invalid, expired, or no Return Authorization number on the label will be refused and returned to you.
- Write your RA number on the Return Label.
For your convenience, Return Labels can be found here. Simply write your RA number and mailing address on the label, and attach it securely to a shipping box. Please be sure to pack all original product packaging, manuals and accessories. Credit will not be given to incomplete/wrong items. Once you have received your RA number, you will have 30 days to return the product to Jabra.
- Return by a traceable carrier.
Please keep your original tracking number as proof of return. Jabra is not responsible for returned purchase(s) lost by carriers. If you are using U.S. mail, please send by certified mail.
Please note: Jabra reserves the right to charge up to a 20% restocking fee if these return procedures are not followed. Credit card refunds may be made ONLY to the same card used for the original purchase.
Jabra Service Center
75 Northeastern Blvd.
Nashua, NH 03062
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